Driver app
A driver opens the app and has the day: stops in driving order, the amount to collect at each door, and a scanner that confirms the right parcel is in hand. What they collect and capture reaches the office as it happens, not at the end of the shift.
A driver runs the day in Arabic or English, chosen by them and not by whoever set up the account. Stops arrive in the order they should be driven, each with the address, the parcels on it and the amount to collect, so the question of what comes next never travels through the office.
The driver scans each parcel as it goes into the van and again as it leaves their hands. A barcode that does not belong to the run is refused, with the shipment it does belong to shown, so a parcel sorted onto the wrong run is caught at the loading bay instead of at the wrong customer's door.
When a customer pays, the driver enters the amount against that shipment before moving to the next stop, and it posts straight to their cash ledger. A partial payment and a refusal are recorded as what they are, so the evening count starts from a figure instead of from memory.
Photo, signature, one time code and location are captured at handover and kept against the shipment. In a basement, a loading dock or a dead zone the app keeps working: scans, cash entries and proof are stored on the phone and sent the moment signal returns.
Put it on one driver's phone and run tomorrow's stops through it, free. Or walk through a full driver's day with someone who knows delivery operations in the region.
