- What does white label mean in delivery software?
- White label means the delivery platform runs under the operator’s own brand rather than the software vendor’s. With QuickE that covers the domain the merchant portal and tracking page are served from, the logo and colours across the portal, the driver app and the tracking page, the name on WhatsApp, SMS and email notifications, and the rate cards and invoices merchants receive.
- Will my merchants or their customers ever see the QuickE name?
- No. The QuickE name appears only where you deal with us, in your operator admin and in your agreement and billing with QuickE. Everything a merchant signs into and every page or message their customer receives carries your domain, your logo and your colours.
- Can the merchant portal and tracking page run on my own domain?
- Yes. You point a domain or subdomain you own at the platform, and the merchant portal and the tracking page are served from it over a secure connection. Every link the system sends in a notification or an invoice points at that domain, so nothing leads back to an address that is not yours.
- Are the notifications branded as well?
- Yes. Delivery updates go to the customer over WhatsApp under your business name, in Arabic or English, with SMS and email as fallbacks. The tracking link in each message opens a page on your domain with your logo on it.
- What do I need to provide to set it up?
- A domain or subdomain you control, your logo files and your brand colours. Once they are in place they apply together across the merchant portal, the driver app, the tracking page, the notifications and the documents, so the brand stays consistent without being maintained surface by surface.